Refund policy
Return & Refund Policy
We offer a 1-day return policy. You have 1 day after receiving your order to request a return.
Return Eligibility
To qualify for a return, the item must be:
- Unworn and unused
- In its original condition and packaging
- Accompanied by proof of purchase
To request a return, contact us at rovarex.support@gmail.com. Do not send products back before receiving return instructions from us.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 1 day of delivery so we can review and resolve the issue.
Non-Returnable Items
We cannot accept returns for:
- Worn or used items
- Final-sale items
- Gift cards
Refunds
Once your return is received and inspected, we will notify you if the refund is approved. Approved refunds will be sent to your original payment method within 10 business days.
For any questions, contact rovarex.support@gmail.com.
Note: Any mandatory consumer rights that apply in the customer’s country still apply even if your store policy says 1 day.